Chefs have pathways. The floor deserves one too.
Back-of-house has enjoyed strong development pathways, training systems, industry recognition and media visibility for decades. Front-line hospitality teams have not — even though they carry the brand to every guest, every shift.
To elevate front-of-house roles to the professional, respected and celebrated positions they deserve to be.
To create clear pathways, real opportunities and meaningful support — helping every hospitality professional, from their first day on the floor to senior leadership, thrive and succeed.
Accelerated front-of-house career pathways.
We recognise how fast front-of-house roles can develop with the right support. With coaching and commitment, a team member can progress:
- Glass collector / food runner → Waiter → Supervisor (~12 months)
- Supervisor → Assistant Manager / Restaurant Manager (+12 months)
- Restaurant Manager → Senior leadership (GM, F&B Manager, F&B Director)
This is the journey we want to support — helping as many people as possible grow into confident, capable hospitality leaders.
A path for every
stage of the journey.
Front of House F&B Academy
F&B front-of-house professionals at every level
“To build the world's biggest front-of-house community in hospitality — championing and uplifting every waiter, waitress, bartender, barista, supervisor and manager.”
- Free Membership
- Belonging
- Career growth
- Global collaboration
- Monthly activities, news, insights, coffee hour & guests
Front of House Supervisor / Team Leader
Supervisors, Team Leaders, Shift Leaders, Floor Supervisors, Aspiring Assistant Managers
Approx. £22 /month
- Supervisor / Team Leader classroom access
- Operational & Leadership guidance and international career growth
- One-time 30-minute mentorship access after joining
- Supervisor monthly session, activities, collaboration & roles
Restaurant and F&B Leaders
Restaurant Managers, Food & Beverage Managers, General Managers, Assistant Managers, Outlet Managers, Aspiring senior FOH leaders
Approx. £37 /month
- Manager classroom access
- Operational & Leadership guidance and international career growth
- One-time 30-minute mentorship access after joining
- Manager monthly strategy session, activities, collaboration & roles
Join the world's first
FOH community.
Members access topics, discussions, downloads and monthly mentorship — all in one place.